• Information management to protect vulnerable children and survivors of violence

    Field-proven tools, global best practices, and the latest open-source technology: Primero combines these to bring community-level protection and social services workers a user-friendly and scalable solution for their data management challenges.

    Review our user guides, technical documentation and more.

     Photo Credit: © UNICEF/UN0646827/Mukut

    Digitally Supported Case Management with Primero

    Now more than ever, social services workers need fit for purpose tools to reach their clients with quality care. Primero is here to help.


    Read the full Primero Brief by clicking on the button below to download the latest brief which contains details of the product, services and community that make Primero the right choice for your programme.




    Photo Credit: © UNICEF/UN0646827/Mukut

     Photo Credit: © UNICEF/UN0639634/Ayene

    Digital Public Goods for the Sustainable Development Goals

    Digital public goods are becoming critical levers for advancing the Sustainable Development Goals (SDG). Primero has been featured as a case study within the United Nations Development


    Programme's insights and findings report on what it takes to develop, implement and replicate open-source software at scale in a sustainable way.


    Read the full report by clicking read more below.



    Photo Credit: © UNICEF/UN0639634/Ayene

     Photo Credit: © UNICEF/UN0302556/Herwig

    How technology helps protect children

    During the COVID-19 pandemic, Primero continued to help case workers in the field reach their clients. Digital tools made a huge differnence for programme resilience.  


    This article from the East Asia Pacific Region highlights these stories, like how the Ministry of Social Affairs, Veterans and Youth Rehabilitation launched Primero in Cambodia and ensured services were not disrupted during the time where children needed support the most.


    Photo Credit: © UNICEF/UN0302556/Herwig

     Photo Credit: © UNICEF/UN0302556/Herwig

    Updated Principles for Digital Development

    Since their inception in 2014, the Principles for Digital Development have been endorsed as a compass for best practices in digital transformation.


    The Principles have been updated to promote sustainable and inclusive development in today's complex digital landscape. This valuable resource is useful for technologists to understand design, sustainability, best practice, and above all, do no harm.


    Photo Credit: Principles of Digital Development

  • We support Responsible Data for Children.

    Go to RD4C.org and join the conversation

    Responsible Data For Children

    The Responsible Data for Children (RD4C) initiative seeks to create a culture of responsible data handling practices in an age of increasingly ubiquitous technology. Through guidance, tools and leadership, it provides a way for those who work with data for and about children to put the best interests of children at the center of their data use and reuse activities. Join the conversation and contribute to the RD4C work by contacting the Primero team or go to https://rd4c.org/

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    Managing Sensitive Data on Individual Children

    Child protection information management involves gathering, sharing, managing and storing large amounts of highly sensitive data. Understanding the risks associated with these practices is crucial to mitigating them. These Good Practice Principles outline nine key principles that all child protection information management systems should observe.

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    Key concepts, clearly delivered

    Managing sensitive data is a complex task. Front line workers need easy-to-use tools to help them make good decisions. The Good Practice Principles identify the four key stages in the data life cycle, how they relate to each other, and suggested activities for each.

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    Step by step, to do no harm

    Each principle is explored individually, identifying key concepts and processes. The guidance is targeted at two groups of actors: Child protection programme managers and implementers, and Information Management professionals. Working together to ensure that we deliver quality programmes while doing no harm.

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    Know your data

    Classifying data correctly is a critical step in mitigating risks associated with data collection. These principles include helpful graphics and illustrative examples that support field-based workers to design and implement more risk-aware interventions.