A digital public good for social services
Primero is envisioned as a digital public good to support the achievement of the Sustainable Development Goals (SDGs).
Social services workers are often overworked and under-resourced. Primero is here to help.
Designed with and developed for service providers
Primero provides intuitive digital forms and clear workflows to assist with documenting case management processes, from identification and registration, to assessment, case planning, referrals and transfers, and case closure. With strong supervision features including email notifications for certain processes, Primero is a complete digital case management solution.
Primero allows users to document events and violations in order to provide programmes with timely information on risk factors and violation patterns. Individual survivors of violence can then be linked to the services they need, and prevention measures can be implemented to mitigate future risks.
Family Tracing and Reunification
Primero uses sophisticated matching technology to pair tracing requests made by caregivers with records of children registered as separated or unaccompanied. These features are backstopped by a complete case management module to ensure that children receive appropriate care.