What is Primero?

Primero is an easy-to-use information management platform developed by the humanitarian protection community.

What does “Primero” stand for?

Primero is not an acronym, but the name was originally taken from “Protection-related Information Management”.

What is “protection”?

What does Primero do?

Primero is an information management software that helps social workers, protection workers, and service providers manage, store, and analyse data. It currently has functionality to support: 1) case management 2) incident monitoring, and, 3) family tracing and reunification.

What does Primero NOT do?

As with any software, Primero cannot replace or substitute good business practice, which in this case refers to good protection programming. The application will only add value to programmes that are already functioning.

Why would I want to use Primero?

Primero was designed by and for protection professionals. It was developed to extend and improve partnerships between actors who are managing data about vulnerable children and survivors of violence. Since these actors often have to work together to provide services, Primero was created to provide a common, secure system to protect data and relieve some of the information management burden on social workers and protection professionals. It utilizes role-based access, so you can carefully define which users can see which data and perform which actions. Primero is constantly improving, and always looking for new partners and new ideas.

Check out “Introduction to Primero” on Prezi

What do I need to run Primero?

Does Primero work offline?

Yes. Primero can be deployed on a single machine using a VM (virtual machine) or locally hosted. In both cases, data can be gathered when the system is offline. Primero instances can be configured to replicate to the cloud when a connection is available. The Primero Android app also works offline, and can be used to gather data when no connectivity is available.

Who is behind Primero?

Is Primero open source?

Yes. Primero uses open source technologies and is licensed under the GNU Affero GPL 3 License

Is open source safe?

This is a topic of much debate. I many ways, open source software is more secure than proprietary software. Many sources have produced comparative analysis on this issue. You must do you own research and come to your own conclusion. We think open source is the way to go!
Why Open Source Means Stronger Security

Is Primero free?

How can I get Primero?

Can anyone use Primero?

Primero is freely available. The GNU Affero GPL 3 License covers the source code. If users wish to use the proprietary JSON configurations for CPIMS+ and GBVIMS+, they must request these from the respective steering committees.

Is it difficult to learn how to use?

Primero has been designed and tested with end users. We have used Agile methodologies as well as Morae usability testing software, and we’ve constantly listened to feedback. More than 100 field-based users have tested Primero, and have provide more than 500 lines of feedback used to create user stories. We have seen new users learn how to navigate Primero in just a few minutes. For teams that are accustomed to clunky apps or giant Excel sheets, Primero is a breeze to learn.

Is Primero a SaaS (Software as a Service)?

The SaaS model is a very interesting model for Primero, because it presents clear advantages for security, efficiency and costs savings. Primero is not yet a fully hosted subscription SaaS solution, but this may be the way things evolve...

Is Primero available in other languages?

The Primero interface is now translated into French, Spanish and Arabic. In-app translation allows for configurable fields to be translated by the System Administrator. Full internationalization is now implemented and available in Primero v1.5 and up (both web and mobile).

Primero loves children, and children love Primero...